Refund policy
Returns & Exchanges
To start a return or exchange, click here.
Return Policy:
- Most unworn and unwashed items may be returned or exchanged within 30 days of purchase date (see list below for non-returnable items).
- Customers will be issued a refund for the cost of the merchandise and sales tax to the original form of payment. Original shipping charges are not eligible for a refund
- A $6.99 return shipping & handling fee will be applied to all returns. This fee will be deducted from the returned value before your refund is processed.
- FREE EXCHANGES! If exchanging for a different size or color, we'll waive the $6.99 return shipping & handling fee AND give you free shipping on the new order!
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Once your return is submitted, we’ll send you instructions on how and where to ship your package.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items
Certain types of items cannot be returned or exchanged, including:
- Final Sale items (clearance, close-outs, etc.)
- Items sold as "Blems" or blemished products
- Custom products (special orders, personalized items, etc.)
- Gift Cards
- Wholesale orders
- Any used, worn, washed, or soiled items
Any of the items above sent back to us will not be refunded and will be shipped back at the customers request (standard shipping charges will apply).
Refunds
We will notify you once we’ve received and inspected your return. Approved returns will be automatically refunded to your original payment method within 5 business days. Please remember, once we issue your refund it can still take your bank or credit card company up to 10 business days to process and post the refund.